Privacy Policy

Effective Date: December 30, 2025

This Privacy Policy describes the policies and procedures of Zahra Living FZE-LLC (the “Company”, “We”, “Us”, or “Our”) on the collection, use, and disclosure of Your information when You use the MenaGifts website.

Interpretation and Definitions

• Company: Zahra Living FZE-LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
• Website: MenaGifts (https://menagifts.com).
• Personal Data: Any information that relates to an identified or identifiable individual.

Collection of Personal Data

While using our Service, we collect information necessary to fulfill your orders and provide a localized experience:

• Contact Information: Email address, first and last name, and phone number.
• Logistics Data: Shipping and billing addresses required for delivery via our partner, Aramex.
• Localized Experience: We automatically detect your geographic location to switch the displayed currency to your local tender, ensuring price transparency.

Use of Your Personal Data

The Company uses Personal Data to:

• Order Fulfillment: To process payments, manage purchases, and deliver products from our curated partner brands.
• Service Delivery: To share necessary details (Name, Address, Phone) with our logistics provider, Aramex, to facilitate door-to-door delivery.
• Communication: To send order confirmations, tracking updates, and essential security notices.

Payment Processing & Data Security

Your security is our highest priority.

• Third-Party Gateways: All payments are processed through PayPal and Checkout.com.
• No Card Storage: We do not store or collect your payment card details. This information is provided directly to our third-party processors, whose use of your personal information is governed by their respective Privacy Policies.
• PCI-DSS Compliance: These processors adhere to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS).
• Encryption: All data transferred during checkout is protected by 256-bit SSL (Secure Socket Layer) encryption.

Third-Party Brands & Links

MenaGifts retails products from third-party brands. While we ensure these partners are reputable, we are not responsible for the privacy practices of external brand websites you may visit via links on our store.

Data Retention

We retain your Personal Data only for as long as necessary for legal, tax, and business purposes, including our 7-day return policy obligations and UAE Federal Tax Authority (FTA) record-keeping requirements.

Your Rights (UAE Data Protection)

In accordance with UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data, you have the right to access, correct, or request the deletion of your personal information.

Contact Us

For any questions regarding this Privacy Policy:

• Email: info@zahraliving.com
• Phone: +971 52 699 1114
• Address: Zahra Living FZE-LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, UAE